Authentic Autographed Signed Guitar FAQ Information

SPOTIGHT GUITARS FAQ INFO

 

 

 

 

 

Autographed-Guitars-Memorabilia-Collectibles-Hand-Signed

Aerosmith Signed Guitar & Drum Head

Black Eyed Peas Signed Guitar

Black Sabbath Signed Guitar

Bob Dylan Autographed Guitar

Bon Jovi Signed Guitar and Drum Head

Bono Autographed Guitar & Drum Head

Bruce Springsteen Autographed Guitar

Coldplay Autographed Guitar

Cream Autographed Guitar

Crosby Stills Nash & Young Signed Guitar

Dave Matthews Autographed Guitar

Dixie Chicks Autograph Guitar

Eagles Band Signed Drum Head

Eric Clapton Autograph  Guitar

Faith Hill Autograph Guitar

Fergie Autograph Signed Guitar

Flea Autograph Guitar

Fleetwood Mac Signed Guitar & Drumhead

Garth Brooks Autograph Guitar

George Strait Signed Guitar

Gretchen Wilson Signed Guitar

Highwaymen Autographed Guitar

Jackson Five 5 Autographed Guitar

Jeff Beck Autograph Guitar

Jimmy Page Autograph Guitar & Poster

Joe Perry Autograph Guitar & Drumhead

John Frusciante Autograph Signed Guitar

Johnny Cash Autograph Signed Guitar

Jonas Brothers Signed Guitar

Jonas Brothers / Miley Cyrus Signed Guitar

Led Zeppelin Autographed Movie Card

Kenny Chesney Autograph Guitar

KISS Autograph Drumhead

Kris Kristofferson Autograph Guitar

Madonna Autographed Guitar

Maroon 5 Autographed Guitar

Metallica Signed Drum Head

Miley Cyrus Autographed Guitar

Miley Cyrus / Jonas Brothers Signed Guitar

Ozzy Osbourne Autograph Guitar

Paul McCartney Signed Guitar

Paul Stanley Signed Drum Head

Pearl Jam Signed Guitar & Drumhead

Rascal Flatts Band Signed Guitar

Red Hot Chili Peppers Signed Guitar

Richie Sambora Signed Guitar & Drumhead

Robert Plant Autograph Poster Movie Card

Rolling Stones Autographed Guitar

Sammy Hagar Autograph

Slash Signed Guitar

Steven Tyler Signed Guitar & Drum head

Sting Autograph Guitar & Drum Head

Taylor Swift Signed Guitar

The Byrds Autographed Guitar

The Police Band Signed Guitar & Drum Head

Tim McGraw & Faith Hill Signed Guitar

Toby Keith Signed Guitar

U2 Signed Guitar & Drum Head

Van Halen Autographed Guitar

Waylon Jennings Autograph Signed Guitar

Willie Nelson Signed Guitar

Yardbirds Autograph Guitar

 

Autographed Drum Heads 14.5"

Aerosmith Band Autographed Drumhead

Bon Jovi Band Signed Drum Head

Eagles Band Signed Drumhead

Fleetwood Mac Band Signed Drumhead

Jonas Brothers Band Signed Drumhead

KISS Band Signed Drumhead

Metallica Band Autographed Drumhead

Pearl Jam Autographed Drum Head

The Police Band Signed Drumhead

U2 Band Signed Drumhead

 

Investing in your autographed-guitar, hand-signed by your favorite band truly is a life long thrill.  Each signed drumhead and every signed guitar comes with a Certificate of Authenticity and Money Back Guarantee. Our autographs for sale are hand-signed in person by each artist and all autographed items for sale are brand new and signed, just for you. Spotlight Guitars understands the value authentication gives to your prized autographed item and your experience with us is with the highest level of integrity, authenticity and service, everytime. You have our word on it.

Your Spotlight Guitars Team

 

 

 

 

 

 

 

 

 

AUTOGRAPHED GUITARS FAQ

 

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Customer Service

Customer Service is available for you to call and place your order over the phone and to answer any questions you may have before and after you place your order.  We love hearing from our customers so do not hesitate to contact us.  (626) 826-2325

When you place your order and your payment has been confirmed, you will receive a payment confirmation from Paypal and from Spotlight Guitars confirming receipt and fulfillment availability of your order.  Your order will be carefully packaged and shipped  to you within 2-3 days of order placement via FedEx depending on your delivery needs.  Each item is FULLY insured and a tracking number is applied.  You will receive a confirmation email informing you your item(s) have been shipped and the tracking number you can use to track your package.  You are invited to call us to inquire about order status toll free (626) 826-2325. We will track your package throughout its travel cycle so that we know where it is at all times until it is delivered safely to you. 

Our aim is to make your purchasing experience simple and worry free.  If you have any suggestions and comments, feel free to email us or call us.

Ordering

Upon receipt and confirmation of your order and payment, inventory of your item will be physically completed and you will be emailed a photograph of the item and delivery information before item is shipped.

Taxes

Taxes will be charged on orders in California at 9.75%.  

Pricing     

Pricing is subject to change. Supply is limited for such unique items.

Shipping

Domestic Shipping

Domestic ground shipping is complimentary at this time and are subject to change due to fuel prices and transportation costs.  Domestic ground shipping includes shipments within the United States including Hawaii and Alaska.

We use FedEx to ship products.

In-stock orders ship within 2-3 days. Every effort is taken to ship same day if transportation schedule and supply allows.  You will be contacted directly if an item is out of stock for any reason.

FedEx orders normally deliver within 5 business days of ship date and require a direct signature upon delivery.

Shipping takes place Monday through Friday. An order received on Friday , Saturday or Sunday, will begin processing on the next Monday.

Expedited and Next Day Air shipping orders may be taken over the phone to calculate most economical shipping costs to location.  (626) 826-2325

Matching billing address and shipping address expedites transactions

All items shipped FedEx are insured for the price of the item(s) and direct signature is required on delivery. 

Upon receiving your order and payment confirmation, we begin processing your order:

You will receive an order and payment confirmation from Paypal and an order confirmation from Spotlight International, Inc.

Item is processed – inspected, photographed and cataloged.  All documentation is shipped with item.

Autographed guitars are double packed – first gently wrapped with foam padding then bubble wrapped in its original corregated box, then repacked again in an outer heavy corregated box with packing material for safer shipping. 

You will be contacted directly if an item is out of stock for any reason.  Upon receiving your order and payment confirmation, we begin processing your order. You will receive an order and payment confirmation from Paypal and an order confirmation from Spotlight International, Inc.

Shipping Charge Includes:

Shipping Insurance

Signature Required Receipt

Tracking Number and Tracking Website

Packing and shipping materials and item processing

Oversized package shipping charge

Fedex Shipping Costs

You will receive the item's tracking number by email. We track each package daily throughout its transportation cycle to help ensure timely and safe delivery.  Any delays due to shipping company’s issues, you will be notified by Spotlight International, Inc. Please include your contact phone number with your order.

International Shipping

We ship Internationally via Fedex International Economy.  Please contact us by email or phone (626) 826-2325, for best international shipping rates.  Additional costs may be incurred by customer for International Shipping and may be subject to pay Duties and Taxes.  

You will be contacted directly if an item is out of stock for any reason.  Upon receiving your order and payment confirmation, we begin processing your order. You will receive an order and payment confirmation from Paypal and an order confirmation from Spotlight International, Inc.

International Shipping may take 5-7 days to arrive after date of ship.  

Return Policy

Return Policy applies to original buyer only as name and information stated on Sales Receipt.  Returns will not be accepted from parties who purchase item from original buyer.

If for any reason you are not satisfied with your purchase, you may return your item within 60 days of date item is shipped to you. Shipping Receipt and all other documentation must be returned with item or refund will not be considered. Returned item must be shipped back via FedEx, fully insured for a minimum of the price paid for the item.

Please note:

All merchandise is considered to belong to you until a refund is issued for your return.  

Refunds are subject to a 20% restocking fee and does not include shipping costs.

Returned items must be received in the original condition Spotlight Guitars shipped it out in and must be reselleable.  An inspection of the returned guitar will be made upon its return and matched with the photographs taken of it before it was shipped to you per your order before a refund can be processed.  The autograph will be re-authenticated by a forensic expert upon it's return.  

If item arrives damaged or does not meet the requirements of the return policy, you will be notified, no refund will be issued and the item will be shipped back to you.

Privacy Policy

Your privacy is of great concern to Spotlight Guitars. We use the information you provide to process your order and to ensure that your experience on our site is as enjoyable and efficient as possible. Our primary focus and greatest concern is you, our customer. We respect your privacy and therefore do not sell, rent or loan any of your personal information to any third party.

Utilizing a highly respected purchase processing company like Paypal, ensures that the only information Spotlight Guitars receives from is your shipping information and an order and payment confirmation.  Your credit card number will never be available to Spotlight Guitars.   

Your order is safe and secure with Paypal. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Every autographed item comes with a Spotlight International, Inc. Certificate of Authenticity, Authenticity Seal, 60 Day Money Back Guarantee and Excellent Customer Service

Certificate of Authenticity            Lifetime Guarantee          

Certificate of Authenticity      Money Back Guarantee  

Contact us:  

(626) 826-2325   (626) 369-2652 Fax     Email Us

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